Privacy Policy

The Artefacts (ART & WAX STUDIO) ABN 92194101186

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.theartefacts.com.au (Site) or directly from you.

Please read this Privacy Policy carefully. Please contact us if you have any questions.

By providing us with your personal information, you confirm that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

1. Type of personal information collected

The type of personal information we may collect includes your name, contact details, billing and shipping information, payment details, order history and any other information you provide when interacting with our website, customer service team, social media pages or marketing communications.

We may also collect certain information automatically through cookies, analytics tools and similar technologies, including information about your device, browser, website activity and interactions with our advertisements.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2. Collection and use of personal information

We collect and use the personal information for purposes including to contact and communicate with you, to provide our products and services, for internal record keeping, for marketing and promotional purposes and to improve your experience with our website.

3. Disclosure of personal information

We may disclose personal information for purposes including to provide our products and services to you, to process payments, to arrange shipping and delivery, for website and marketing support and as required by law.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

We do not sell your personal information to third parties.

4. Cookies and analytics

Our Site may use cookies, analytics tools and similar technologies to improve your browsing experience, personalise content, analyse website traffic and improve advertising performance.

You may disable cookies through your browser settings, however some parts of the Site may not function properly if cookies are disabled.

5. Access to and correction of personal information

Access: You may request details of personal information that we hold about you in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide information that we hold about you in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part on customers advising us when their personal information changes. We will respond to any request within a reasonable time and endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

6. Complaints about breach

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us using the details below.

7. Unsubscribe

To unsubscribe from our email database or opt out of communications, please contact us using the details below.

8. Storage and Security

We are committed to ensuring that the information you provide is secure.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

For any questions or notices, please contact us at:

THE ARTEFACTS PTY LTD ABN 92194101186

Email: hello@theartefacts.com.au
Website: www.theartefacts.com.au